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Symposium Technologies USA Inc Peabody Fire Alert Privacy Policy

AS USED HEREIN, THE TERMS “You” "Your" “Yours” “Yourself” “User”, “Users”, “Subscriber” and “Subscribers” SHALL MEAN ANY SUBSCRIBER TO THE Peabody Fire Alert SERVICES.

THE TERMS “STI” “Company” “We” “Our” AND “Us” SHALL MEAN SYMPOSIUM TECHNOLOGIES USA INCORPORATED.

THE TERM “Agreement” MEANS THE SYMPOSIUM TECHNOLOGIES USA INC Peabody Fire Alert PRIVACY POLICY.

THE TERM “Alert” or “Alerts” SHALL MEAN ALERTING CAPABILITY PROVIDED AS PART OF THE SERVICES, AND DELIVERED VIA SMS TEXT MESSAGE, EMAIL, INTERACTIVE VOICE RECORDING (“IVR”) AND OTHER MEDIA OF COMMUNICATION. ALERTS ARE INITIATED BY PUBLIC SAFETY AGENCIES AND SENT TO SUBSCRIBERS AND OTHERS, VIA CONTACT COORDINATES SUCH AS PHONE NUMBERS AND EMAIL, ENTERED BY SUBSCRIBERS INTO THEIR Peabody Fire Alert ACCOUNT INFO. ANY SUCH ALERT MAY BE INITIATED BY A PUBLIC SAFETY AGENCY OR OTHER CLIENT AT THEIR DISCRETION. ONCE A PUBLIC SAFETY AGENCY INITIATES ANY SUCH AN ALERT, YOU MAY ATTEMPT WHERE APPROPRIATE TO REPLY.

THE TERM “Database” SHALL MEAN THE RELATIONAL Peabody Fire Alert RELATIONAL DATABASE CONTAINING ALL SUBSCIBER ACCOUNT DATA AND SUBSCRIBER ACCOUNT INFO.

THE TERMS “Extended Access Options” SHALL MEAN THE OPTION OF SUBSCIBERS TO ASSENT TO ENABLING Peabody Fire Alert TO PROVIDE PUBLIC SAFETY AGENCIES WITH NON-EMERGENCY-BASED ACCESS TO THEIR SUBSCRIBER ACCOUNT INFO FOR THE PURPOSES OF STATISTICAL ANALYSIS, PLANNING, AND OTHER ACTIVITIES RELATED TO ENHANCING EMERGENCY RESPONSE IN THEIR AREAS OF JURISDICTION.

THE TERM “PII” MEANS PERSONALLY IDENTIFIABLE INFORMATION.

THE TERMS “Public Safety Agency”, “Public Safety Agencies”, “Public Safety Agency Partners”, “911 Call Center”, “911 Call Centers” , “Client” and “Clients” SHALL MEAN ANY ORGANIZATION AND ITS AFFILIATED PERSONNEL WHICH HAS JURISDICTION TO PROVIDE EMERGENCY RESPONSE OR OTHER SERVICES FOR ANY LOCATION YOU ENTER INTO YOUR SUBSCRIBER ACCOUNT INFO, AND WITH WHICH STI CONTRACTS TO PROVIDE ACCESS TO THE Peabody Fire Alert SERVICES, DATABASE, TECHNOLOGIES, AND SUBSCRIBER ACCOUNT INFO.

AS USED HEREIN, THE TERMS “Service”, “Services” and “Peabody Fire Alert Services” SHALL MEAN THE Peabody Fire Alert SERVICES OFFERED BY STI TO SUBSCRIBERS AND PUBLIC SAFETY AGENCIES THROUGH THE Peabody Fire Alert WEBSITE AND DATABASE.

THE TERMS “Subscriber Account” SHALL MEAN THE NON-“SUBSCRIBER ACCOUNT INFO” DATA ASSOCIATED WITH YOUR USE OF Peabody Fire Alert, INCLUDING ACCESS CREDENTIALS, ACCESS HISTORY, VERIFICATION HISTORY, AND ANY FORMAL, TECHNICAL, OR OTHER NON-SUBSCRIBER ACCOUNT INFO-BASED INFORMATION ASSOCIATED WITH YOUR USE OF Peabody Fire Alert.

THE TERMS “Subscriber Account Info” SHALL MEAN ALL THE INFORMATION YOU ENTER INTO Peabody Fire Alert WHILE LOGGED IN TO YOUR SUBSCRIBER ACCOUNT, INCLUDING INFORMATION PERTAINING TO ADDRESSES, LOCATIONS, PROPERTY, BUSINESSES, CONTACTS, PERSONS, PETS, AND ANY OTHER ENTITY THAT YOU CHOOSE TO INCLUDE OR OTHERWISE PROVIDE OR MAKE AVAILABLE TO Peabody Fire Alert.

THE TERM “Website” SHALL MEAN THE Peabody Fire Alert WEBSITE, LOCATED AT PeabodyFireAlert.com .

Your privacy is important, so Symposium Technologies USA Inc has created the following Privacy Policy to let You know what information We collect when You visit the Website or use the Services, and how it is used.

IN ORDER TO ACCESS THE INFORMATION CONTAINED ON THE WEBSITE OR MAKE USE OF THE Peabody Fire Alert SERVICES PROVIDED BY STI, YOU MUST FIRST READ THIS AGREEMENT ENTITLED “SYMPOSIUM Peabody Fire Alert PRIVACY POLICY” (THE "Agreement") AND ACCEPT IT. YOU MAY NOT AVAIL YOURSELF OF THE THE WEBSITE OR SERVICES IF YOU DO NOT ACCEPT THIS AGREEMENT AND THE POLICIES THEREIN. YOU ACCEPT THE TERMS OF THE AGREEMENT BY ENTERING YOUR NAME IN THE INPUT BOX NEXT TO “I AGREE” AND CLICKING “I AGREE” OR BY USING THE Peabody Fire Alert WEBSITE OR SERVICES. BY ENTERING YOUR NAME IN THE INPUT BOX NEXT TO “I AGREE” AND CLICKING “I AGREE” OR BY USING THE Peabody Fire Alert WEBSITE OR SERVICES, YOU CONSENT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY AND YOU USE THIS WEBSITE ANYWAY, THEN YOU ARE BE DEEMED TO HAVE ACCEPTED THIS PRIVACY POLICY EVEN IF YOU HAVE NOT ENTERING YOUR NAME IN THE INPUT BOX NEXT TO “I AGREE” AND CLICKED “I AGREE”

This Privacy Policy is governed by Our Terms of Service. By using the Website or the Services, You consent to the data practices described in this statement. We may periodically make changes to this Privacy Policy that we will include on this page. When we do, we will also revise the "last update" date of this Privacy Policy. Your continued use of the Services after such posting will constitute acceptance by You of such amendment. It is Your responsibility to review this Privacy Policy frequently and remain informed about any changes to it, so we encourage You to visit this page often. Please note that the section headings in this Agreement are provided solely for Your convenience, and do not constitute or modify the terms and conditions of this Agreement.

What Information Is Collected?

"Personally Identifiable Information" or PII, means any information that may be used to identify an individual, including, but not limited to, a first and last name, home or other physical addresses, city, State/Province and zip code/postal code, email addresses, phone numbers or other contact information, contacts, pets, passwords, and other data. All such PII which You provide will be stored in the Peabody Fire Alert Database and will be subject to this Privacy Policy.

STI owns or otherwise controls the servers that process and store PII and any other content ("Content") that You publish, display, or otherwise make available to Peabody Fire Alert in any form.

STI also automatically receives and records information on Our server logs from Your browser, including Your IP address, cookie information and the page You request. You can choose not to provide Us with certain information, but then You might not be able to take advantage of many or all of Our features.

Should You include Subscriber Account Info that includes information about any adults, children, or other persons, whether related or unrelated to You, You take full legal responsibility for including or not including that information as part of Your Subscriber Info in the Database.

STI does not review or verify Subscriber Account Info provided by You. We do however reserve the right to review any information that may be brought to Our attention for reasons of data anomaly, or any other reason.

STI may use aggregated Subscriber Info for a variety of external and internal purposes, such as preparing Peabody Fire Alert usage reports or performing system maintenance. Any such information shared with third parties will be aggregated in a manner that prevents any PII from being identified or associated with a particular Subscriber.

How Is Such Information Used?

STI receives PII from Subscribers for the express purpose of making it available to Public Safety Agencies or other Clients which have contracted with STI for access to the Peabody Fire Alert Database in the event of a 911 call, emergency, or other purpose.

STI uses the PII and other collected information in a manner that is consistent with this Privacy Policy. If You provide PII for a certain reason, we may use the PII in connection with the reason for which it was provided. For instance, if You contact Us by e-mail, we will use the PII You provide to answer Your question or resolve Your problem. Also, if You provide PII in order to obtain access to the Peabody Fire Alert Website or Services, We will use such information to provide You with access to such Services and to monitor Your use of such Services. Your PII may be used to provide You with new product information and support Services offered by STI and Peabody Fire Alert, to notify You of technical updates or changes in policy, to improve the content and functionality of the Website and Services, to help Us better understand Our Users, or to deliver other Services.

Is The Information Shared or Disclosed?

STI will not sell or lease Your PII to third parties except as permitted by this Privacy Policy. There are, however, certain circumstances in which We may share Your PII with certain third parties without further notice to You, as set forth below:

a) If sharing Your information is necessary to execute a specific request by You or a Client (e.g. the Subscriber Account Info You entered to help facilitate a more effective emergency response ). In these specific cases, STI attempts to ensure, including through the use of Confidentiality Agreements, that third parties will not retain, share or store any PII except to provide the specific Services requested by You. Specific instances of permitted disclosure of PII include:

(i) In the event a 911 call is placed from any of the locations associated with a Subscriber Account (or a non-911 call is made to a Public Safety Agency from any of the locations associated with a Subscriber Account and is then routed into a 911 system), and provided that the receiving Public Safety Agency has contracted to access Peabody Fire Alert Services and technology, Your Subscriber Account Info may be displayed on the dispatcher’s computer or relayed to emergency responders or others.

(ii) Once Your Subscriber Account Info is passed to local Public Safety Agencies, STI no longer has control over the transmission of the information, and it may be conveyed verbally over an unsecured radio or transmitted in some other way to emergency responders or others.

(iii) In the event a Public Safety Agency uses the Peabody Fire Alert Database to send Alerts to Subscribers in their jurisdiction. Any such alert may be initiated by a public safety agency or other client at their discretion. Once a public safety agency initiates any such an alert, you may attempt where appropriate to reply.

(iv) In the event a Public Safety Agency uses the Peabody Fire Alert Database query tools, and Your Subscriber Account Info includes an address within the querying Public Safety Agency’s response jurisdiction, and a portion of Your Subscriber Account Info matches the Public Safety Agency’s query criteria, and if You have elected to participate in this portion of the Peabody Fire Alert Services via opting in to the “Extended Access Options” via Your Subscriber Account, Your Subscriber Account Info will be displayed in the search results presented to the Public Safety Agency.

b) STI believes in good faith that disclosure is reasonably necessary to: (a) comply or enable compliance with (i) any law, regulation, or legal obligation (ii) a judicial or criminal proceeding, action, or investigation, (iii) a Client's internal proceedings or investigations for alleged violations of the Client's policies or codes of conduct, or (iv) a court order or legal process served on or otherwise applicable to STI or a Client; (b) to enforce the Terms of Service that govern Your use of Peabody Fire Alert; (c) to protect and defend the rights, property or personal safety of a Client, STI, the wireless carrier or Internet Service Provider providing access to the Services, or other members or the public; or d) protect against legal liability.

c) As We develop Our business, We might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, PII may be part of the transferred assets. You acknowledge that such transfers may occur, and that any acquirer or successor of STI may continue to use Your information as set forth in this policy.

d) If You give STI explicit permission to share Your PII for any reason not stated in this Privacy Policy.

e) If You elect to use one or more third party applications that may now or in the future interoperate with the Peabody Fire Alert Services, those applications may upon Your election be given access to data (which may include PII) stored in the Database and STI’s systems generated in connection with Your use of STI’s Services. Please remember that STI is not responsible for the policies, practices, actions or inactions of third party application providers receiving Your PII, including without limitation the disclosure or use of PII by such third party, and STI shall have no liability arising from any action or inaction of any such provider as it concerns Your PII or information or otherwise. In connection with Your use of any such third party applications, please review carefully the applicable privacy policies of each such third party application provider to become familiar with their policies and practices as it concerns Your data and information.

f) STI, like many businesses, sometimes uses other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When We employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.

g) We may also share Your PII with any entity that is affiliated with Us for purposes consistent with this Privacy Policy.

How Is Such Information Used?

STI may store or archive snapshots, or a then-current profile and PII associated with a Subscriber, as it was presented to a Client in the event a call is placed and routed to a 911 system, or such Client queries the Peabody Fire Alert Database based upon the Subscriber’s opt-in via the Subscriber Account Extended Access Options for a period of up to 2 years (or longer where otherwise required).

How Is Such Information Accessed and Controlled?

In the event that You have volunteered PII, You may correct or amend that information by logging in and editing Your Subscriber Account Info.

You may terminate Your use of the Peabody Fire Alert Services at any time. Should You decide to terminate the Service, none of Your PII will be released to Public Safety Agencies in connection with any subsequent 911 call from any location associated with Your Subscriber Account from the time Peabody Fire Alert receives Your service termination request.

STI reserves the right to suspend or disconnect Your Peabody Fire Alert Subscriber Account in accordance with the reasons outlined in Our Terms of Service.

How is Such Information Secured?

We will take reasonable precautions to protect PII in Our possession from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We follow generally accepted industry standards (such as encrypted storage, firewalls and password protection systems) to protect and safeguard the confidentiality of the PII You submit to Us, both during transmission and once we receive it. Passwords are encrypted and hidden from System Administrators, and other types of PII may be encrypted using industry best practices. Only authorized STI personnel are permitted to access PII, and these personnel are required to treat this PII as confidential. STI Reserves the right to share PII with third parties to execute a specific request made by You, as set forth in this Privacy Policy.

No method of transmission over the Internet or method of electronic storage is, however, 100% secure. Therefore, while We strive to use commercially acceptable means to protect Your PII, We cannot guarantee its absolute security.

Children

Peabody Fire Alert and other STI Services are not intended for or directed to persons under the age of 18 without parental consent. Any person who provides their information to STI represents to Us that they are 13 years of age or older. If STI learns that a Peabody Fire Alert Subscriber is under the age of eighteen (18) and does not have parental consent, steps may be taken to remove the Subscriber's PII from the Database and restrict the individual from future access to the Services.

Any registration by, use of or access to the Website or Services by anyone under 13 is unauthorized, unlicensed and in violation of the Peabody Fire Alert Terms of Service.

Cookies

Cookies are small text files stored by Your browser in Your computer when You visit Our Website. Cookies permit Us to recognize users and avoid repetitive requests for the same information. Most browsers will accept cookies until You change Your browser settings to refuse them. This privacy statement covers the use of cookies by STI and does not cover the use of cookies by any other third party. STI may use cookies and web log files to track Subscriber usage on an aggregate and anonymous basis.

Links to Other Sites

This Website may contain links to other sites that are not owned or controlled by Us. Please be aware that STI is not responsible for the privacy policies of such other sites. We encourage You to be aware when You leave Our site and to read the privacy statements of each and every website that collects PII. This privacy policy applies only to information collected by this website.

Your Consent To This Privacy Policy

By using the Peabody Fire Alert Website or Service, You agree to this Privacy Policy. This is Our entire and exclusive Privacy Policy and it supersedes any earlier version. Our Terms of Service take precedence over any conflicting Privacy Policy provision. We may change this Privacy Policy by posting a new version of this Privacy Policy on this website which it is Your responsibility to review. We encourage You to periodically review this Privacy Policy to stay informed about how We are protecting the PII We collect. Your continued use of this website or STI’s Services constitutes Your agreement to this Privacy Policy and any updates.

Legal Disclaimer

This Website and the Peabody Fire Alert Services operate "AS-IS" and "AS-AVAILABLE," without liability of any kind. STI is not responsible for events beyond Our direct control.

Contacting STI

If You believe that STI has not adhered to this Privacy Policy, please contact Us by email at privacy@responderalert.com or by postal mail at Symposium Technologies USA Inc., 165 State St. Suite 515, New London, CT, 06320 and we will use commercially reasonable efforts to remedy the problem.

YOU AS A SUBSCRIBER AGREE THAT YOU HAVE READ, AND THAT YOU UNDERSTAND AND VOLUNTARILY AGREE TO, ALL OF THE ABOVE.

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